GarageOne

GarageOne Features

The tools a busy garage needs around every call.

Answer calls, check vehicles, book work, update customers, create invoices, and keep the workshop moving without making your team live inside another complicated system.
Booking created
Customer
R. Morgan
Vehicle
WM67 YKR
Slot
Fri 08:30
Phone answering

Choose exactly when GarageOne answers the phone.

Use the AI receptionist all the time, only when the line is busy, after a set number of rings, or when nobody answers. It keeps the call short, captures the job, and hands your team a clear record.

Choose when the AI answers, captures the job, and hands staff a clear record.

  • Answer every call during opening hours
  • Pick up only missed or unanswered calls
  • Step in after the second ring when staff are busy
  • Escalate sensitive calls to a human
AI call rulesReception coverage
All callsAI answers from the first ring
On
When busyAI answers if staff are already on the phone
Off
After 2 ringsStaff get first chance, AI catches the miss
Off
Human hand-offSafety, complaints, and complex jobs are flagged
Off
VRM and MOT data

Look up the car while the customer is still on the call.

GarageOne can check the registration, confirm the make and model, save the vehicle to the customer, and keep useful MOT history where your lookup providers allow it.

Check the VRM, confirm the vehicle, and keep useful MOT details with the customer.

  • Normalize the VRM before lookup
  • Confirm make, model, colour, and fuel type
  • Save the vehicle against the customer
  • Show previous MOT dates and advisories
WM67 YKR
Vehicle foundWhite Mercedes-Benz CLA

Diesel | 2018 | Saved to Casper

MOT expires02 Jun 2027
Last MOTPass with advisories
Mileage68,214 miles
Services and opening times

Set the rules once, then let bookings follow them.

Add your opening hours, ramps, service list, job durations, booking buffers, and what each service needs before it can be booked.

Set opening hours, ramps, durations, and booking rules once.

  • MOTs can require a registration
  • Diagnostics can require issue notes
  • Custom repairs can use manual durations
  • Slots respect opening times and ramp capacity
Garage rulesLive booking-safe
Opening hoursMon-Fri 08:30-17:30
MOT60 mins | Ramp 1 and 2
Diagnostic90 mins | issue notes needed
Buffer15 mins between jobs
Invoice generation

Create branded invoices from the work you already captured.

Pull in a booking or customer, add parts, labour, tyres, fluids, quantities, unit prices, and totals. Brand details and accounting links keep the admin side tidy.

Turn captured work into a branded invoice with parts and labour.

  • Pre-fill customer, vehicle, and booking details
  • Add parts, labour, fluids, tyres, and notes
  • Generate a branded PDF invoice
  • Prepare accounting software exports or sync
GarageOne Demo GarageInvoice INV-2026-001
PDF ready
PartsBrake padsGBP 95.00
LabourFit front padsGBP 54.00
FluidsBrake cleanerGBP 8.50
TotalGBP 189.00
On-the-go workshop control

Update jobs from your phone with one simple command.

Mechanics do not need to keep walking back to the office PC just to move a booking along. GarageOne can show today's jobs and let trusted staff update job status from their phone in seconds.

View and update workshop jobs from a trusted phone chat.

  • See today's jobs on the go
  • Start a job with one short command
  • Mark a vehicle ready from the workshop floor
  • Keep urgent call reviews visible
GarageOne BotWorkshop chat
/today
08:30 MOT | WM67 YKR | Ramp 1
10:15 Service | DA13 JYS | Ramp 2
/begin WM67YKR
Done. Casper's MOT is now in progress.
/ready WM67YKR
Marked as ready. Would you like to send an SMS to the customer?
Online presence

Give the garage a clean website with booking built in.

GarageOne can host a simple garage website, carry your logo and colours, show services and reviews, and connect the online booking widget back to your live schedule.

Publish a garage website with services and live online booking.

  • Free hosted garage website
  • Logo, banner, colours, services, and reviews
  • Online booking widget checks live availability
  • New web bookings appear in the dashboard
garageone.co.uk/site/demo-garage

GarageOne Auto Centre

MOTs, servicing and repairs in York

Book online
Online booking widget
RegistrationWM67 YKR
AvailableFri 08:30
Workshop timeline

See the day by ramp, time, job, customer, and status.

The schedule shows what is booked, what is running late, what is waiting for parts or approval, and what is ready to collect.

See every ramp, job, delay, and status in one schedule.

  • Ramp-by-ramp day timeline
  • Booked, arrived, in progress, waiting, ready, collected
  • Overdue jobs stay visible until moved on
  • Drag the team back to the next useful action
Workshop scheduleFriday
Ramp 108:30MOT | WM67 YKRBooked
Ramp 110:15Brake pads | DA13 JYSWaiting approval
Ramp 213:45Diagnostic | coolant leakIn progress
Customer communication

Send updates and quote approvals without losing the history.

Send quote requests, customer updates, reminders, and approval links by SMS. Replies, failures, and staff actions stay attached to the customer and job.

Send updates and quote approvals while keeping every reply with the job.

  • Send quote approval SMS
  • Track approved, declined, or unclear replies
  • Keep call, SMS, quote, and callback timelines together
  • Surface failed messages and jobs needing attention
Quote sent

Front pads and labour: GBP 189. Reply APPROVE or DECLINE.

Customer approved

Reply saved against the booking and quote timeline.

Staff notified

Job ready to move to waiting parts or in progress.

Ready for a calmer front desk?

Let GarageOne answer the phone and keep the admin tied to the job.

Answer more calls. Keep every job moving.

Book a GarageOne demo